Support
Welcome to Peopoly Support section!
Phenom Section:
Phenom
Phenom Setup Guide
Phenom work directory
Phenom Resin guide:
Phenom LCD Replacing guide:
Phenom Test (pre-sliced) print (CBDDLP)
Phenom L
Phenom L Setup Guide
Phenom L work directory
Phenom L User Guide
Phenom L Test (pre-sliced) print (CBDDLP)
Phenom Noir
Phenom Noir Setup Guide
Phenom Noir work directory
Phenom Noir User Guide
Phenom Noir Test (pre-sliced) print (CBDDLP)
Phenom XXL
Phenom XXL Setup Guide
Phenom XXL work directory
Phenom XXL User Guide
Phenom XXL Test (pre-sliced) print (CTB)
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Phenom (all versions) Firmware F2.11 (CTB/CBDDLP format support)
Phenom Noir (all versions) Firmware F2.11(CTB/CBDDLP format support)
Phenom L (all versions) Firmware F2.11(CTB/CBDDLP format support)
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Please stay with Chitubox 1.6.4.3 Beta as suggested by the Setup guide. The 1.6.5 is quite buggy and cause some printers to function incorrectly. We have not had it tested enough to recommend it.
Make sure you clear out Chitubox from any version before installing the intended on:
Here is how:
Chitubox often has leftover files from previous versions and sometimes it corrupts new versions. Factory reset does not always work. This is how you can get a clean Chitubox installation:
1 Uninstall ALL chitubox software on your computer
2 Delete all the leftover files in AppData\Local under user directory
There may be more than one directory and the name of the directory always start with chitu
3. install the chitubox version you want, we recommend Chitubox 1.6.4.3 Beta as it has built-in Phenom profiles and is less crash-prone with larger model files
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Moai user
New user, start here: Moai User Guide
Troubleshooting:
Best Reference for Moai, please visit Peopoly Wiki
For community discussion and support, including lots self-help information: Peopoly User Forum
For software and files download:
Recommended software for adding support: Peopoly Asura (Windows x86/x64)
Slicer Only (User would need to add support using other software
Slicer: Cura by Ultimaker and Customer profiles
Latest Firmware - Version 1.18 Firmware update and latest settings
If you are having SD card or USB drive issue, use SD card Formatter first
Resins and Vats:
Blu by Siraya Tech Resin Guide
Tenacious by Siraya Tech Resin Guide
For Email Support, please send email to support@peopoly.net
Videos related to Moai:
Moai Build Series by Practical Printing