Q1:When will my order be shipped?

R:Products in stock are usually shipped within 1-3 days after ordering. Please refer to the page for the delivery time of pre-sale products.


Q2:When will I receive the package after ordering?

R:EMS shipping takes about 12-18 days, and express shipping takes about 7-10 days. Shipping times vary by country and region, please contact contact@peopoly.net for more information.


Q3:What is the customs duty for shipping to XX address?

R:The price of all Peopoly products does not include VAT or customs fees from importing countries. Different countries and regions have different tariffs, please consult the local customs for relevant information.


Q4:When will I receive the Forge printer?

R:Forge has already started shipping in the order of purchasing, and we will send you a tracking number once your order has shipped. If you want to know more, please send an email to contact@peopoly.net


Q5:I only received one Forge package, where is the other package?

R: Forge ships in 2 packages and will have 2 tracking numbers. If you have only received one package, please contact us, We will check for you.